:root {
  --navy-950: #071326;
  --navy-900: #0b1930;
  --navy-800: #112442;
  --navy-700: #1b365d;
  --blue-600: #2563eb;
  --blue-100: #dbeafe;
  --cyan-500: #06b6d4;
  --green-600: #0d9f6e;
  --green-100: #dff8ee;
  --amber-600: #d97706;
  --amber-100: #fff3d6;
  --red-600: #dc3545;
  --red-100: #fee7ea;
  --purple-600: #7c3aed;
  --purple-100: #eee6ff;
  --slate-950: #172033;
  --slate-700: #475569;
  --slate-500: #77849a;
  --slate-300: #cfd7e4;
  --slate-200: #e5eaf1;
  --slate-100: #f1f5f9;
  --surface: #ffffff;
  --canvas: #f5f7fb;
  --shadow-sm: 0 1px 2px rgba(15, 23, 42, .05);
  --shadow-md: 0 12px 30px rgba(15, 23, 42, .08);
  --radius-sm: 8px;
  --radius-md: 14px;
  --radius-lg: 22px;
  --sidebar: 264px;
  font-family: Inter, ui-sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  color: var(--slate-950);
  background: var(--canvas);
  font-synthesis: none;
}

* { box-sizing: border-box; }
html, body { min-height: 100%; margin: 0; }
button, input, select, textarea { font: inherit; }
button { cursor: pointer; }
[hidden] { display: none !important; }

.auth-body { background: var(--navy-950); }
.auth-shell { min-height: 100vh; display: grid; grid-template-columns: minmax(420px, 1.05fr) minmax(480px, .95fr); }
.auth-story { position: relative; overflow: hidden; padding: 48px clamp(48px, 6vw, 96px); color: white; display: flex; flex-direction: column; justify-content: space-between; background: radial-gradient(circle at 80% 15%, rgba(38, 99, 235, .34), transparent 32%), linear-gradient(145deg, #071326 0%, #0d2140 64%, #102d4e 100%); }
.auth-story::before, .auth-story::after { content: ""; position: absolute; border: 1px solid rgba(255,255,255,.08); border-radius: 50%; }
.auth-story::before { width: 520px; height: 520px; right: -230px; top: -110px; }
.auth-story::after { width: 320px; height: 320px; right: -80px; top: -5px; }
.auth-brand, .sidebar-brand, .mobile-brand { display: flex; align-items: center; gap: 13px; position: relative; z-index: 1; }
.auth-brand > span:last-child, .sidebar-brand > span:last-child, .mobile-brand > span:last-child { display: grid; line-height: 1.1; letter-spacing: .05em; }
.auth-brand small, .sidebar-brand small, .mobile-brand small { margin-top: 4px; font-size: 9px; letter-spacing: .16em; opacity: .68; }
.brand-mark { width: 46px; height: 46px; border-radius: 13px; display: grid; place-items: center; color: white; font-size: 24px; font-weight: 800; background: linear-gradient(145deg, #16b5c8, #2463eb); box-shadow: 0 8px 24px rgba(34, 105, 229, .35); }
.brand-mark.compact { width: 38px; height: 38px; border-radius: 11px; font-size: 20px; }
.story-copy { position: relative; z-index: 1; max-width: 620px; }
.eyebrow { margin: 0 0 16px; font-size: 11px; font-weight: 800; letter-spacing: .18em; color: #72d8e5; }
.eyebrow.navy { color: var(--blue-600); }
.story-copy h1 { margin: 0; font-size: clamp(44px, 5vw, 72px); line-height: 1.02; letter-spacing: -.045em; }
.story-copy h1 em { font-style: normal; color: #7bd8e5; }
.story-copy > p:last-child { max-width: 520px; margin: 28px 0 0; color: #b9c7da; font-size: 17px; line-height: 1.65; }
.story-stats { position: relative; z-index: 1; display: flex; gap: 16px; }
.story-stats span { min-width: 130px; padding: 16px 18px; border: 1px solid rgba(255,255,255,.1); background: rgba(255,255,255,.045); border-radius: 14px; backdrop-filter: blur(10px); display: grid; }
.story-stats strong { font-size: 20px; }
.story-stats small { margin-top: 4px; color: #9db0c9; }
.auth-panel { background: #f7f9fc; display: grid; place-items: center; padding: 40px; }
.auth-card { width: min(440px, 100%); }
.auth-card h2 { margin: 0; font-size: 34px; letter-spacing: -.035em; }
.muted { color: var(--slate-500); line-height: 1.55; }
.mobile-brand { display: none; margin-bottom: 42px; }
.auth-form { display: grid; gap: 18px; margin-top: 30px; }
label { color: #344257; font-size: 13px; font-weight: 700; }
input, select, textarea { width: 100%; margin-top: 8px; border: 1px solid var(--slate-300); border-radius: 10px; background: white; color: var(--slate-950); padding: 12px 13px; outline: none; transition: border-color .2s, box-shadow .2s; }
input:focus, select:focus, textarea:focus { border-color: var(--blue-600); box-shadow: 0 0 0 3px rgba(37, 99, 235, .12); }
.password-field { position: relative; display: block; }
.password-field input { padding-right: 68px; }
.show-password { position: absolute; right: 8px; top: 16px; border: 0; background: transparent; color: var(--blue-600); font-size: 12px; font-weight: 800; }
.check-row { display: flex; align-items: center; gap: 9px; color: var(--slate-700); font-weight: 500; }
.check-row input { width: 16px; height: 16px; margin: 0; accent-color: var(--blue-600); }
.button { border: 0; border-radius: 10px; padding: 12px 18px; font-weight: 800; transition: transform .15s, opacity .15s, box-shadow .15s; }
.button:hover:not(:disabled) { transform: translateY(-1px); }
.button:disabled { cursor: wait; opacity: .65; }
.button.primary { color: white; background: linear-gradient(135deg, #2563eb, #1749bf); box-shadow: 0 8px 18px rgba(37, 99, 235, .22); }
.button.secondary { color: var(--slate-700); background: var(--slate-100); border: 1px solid var(--slate-200); }
.button.danger { color: var(--red-600); background: var(--red-100); }
.button.full { width: 100%; }
.password-hint { margin: -7px 0 0; color: var(--slate-500); font-size: 12px; }
.form-message { margin-top: 20px; border-radius: 10px; padding: 12px 14px; font-size: 13px; line-height: 1.45; }
.form-message.error { color: #9f1f2c; background: var(--red-100); border: 1px solid #fac6cd; }
.form-message.success { color: #087153; background: var(--green-100); border: 1px solid #bdebd9; }
.auth-footer { margin-top: 46px; padding-top: 20px; border-top: 1px solid var(--slate-200); color: var(--slate-500); font-size: 12px; display: flex; align-items: center; gap: 8px; }
.security-dot, .live-dot { display: inline-block; width: 8px; height: 8px; border-radius: 50%; background: #23c483; box-shadow: 0 0 0 4px rgba(35,196,131,.12); }

.crm-body { background: var(--canvas); overflow-x: hidden; }
.loading-screen { position: fixed; inset: 0; z-index: 100; display: grid; place-content: center; justify-items: center; gap: 16px; background: var(--navy-950); color: #b9c7da; }
.loader-mark { width: 58px; height: 58px; border-radius: 17px; display: grid; place-items: center; color: white; font-size: 30px; font-weight: 900; background: linear-gradient(145deg, #16b5c8, #2463eb); animation: pulse 1.4s infinite; }
@keyframes pulse { 50% { transform: scale(.94); opacity: .78; } }
.crm-shell { min-height: 100vh; display: grid; grid-template-columns: var(--sidebar) minmax(0, 1fr); }
.sidebar { position: fixed; inset: 0 auto 0 0; z-index: 20; width: var(--sidebar); display: flex; flex-direction: column; color: #dce6f5; background: linear-gradient(180deg, #0a172b 0%, #0c1c34 72%, #071326 100%); border-right: 1px solid rgba(255,255,255,.04); }
.sidebar-brand { height: 78px; padding: 0 22px; border-bottom: 1px solid rgba(255,255,255,.065); }
.sidebar-brand strong { font-size: 14px; letter-spacing: .08em; }
.workspace-chip { margin: 18px 16px 12px; padding: 12px 14px; display: flex; align-items: center; gap: 12px; background: rgba(255,255,255,.045); border: 1px solid rgba(255,255,255,.055); border-radius: 11px; }
.workspace-chip > span:last-child { display: grid; }
.workspace-chip small { color: #6f849f; font-size: 8px; letter-spacing: .14em; font-weight: 800; }
.workspace-chip strong { margin-top: 3px; color: #dce6f5; font-size: 12px; }
.main-nav { overflow-y: auto; padding: 4px 12px 20px; }
.nav-section { margin: 18px 12px 7px; color: #657b96; font-size: 9px; font-weight: 800; letter-spacing: .16em; }
.nav-item { width: 100%; min-height: 42px; border: 0; border-radius: 9px; padding: 0 12px; display: flex; align-items: center; gap: 11px; color: #aebed2; background: transparent; text-align: left; font-size: 13px; font-weight: 650; }
.nav-item:hover { color: white; background: rgba(255,255,255,.055); }
.nav-item.active { color: white; background: linear-gradient(90deg, rgba(37,99,235,.28), rgba(37,99,235,.08)); box-shadow: inset 3px 0 #3b82f6; }
.nav-icon { width: 25px; height: 25px; display: grid; place-items: center; border-radius: 7px; color: #90a5be; background: rgba(255,255,255,.045); font-size: 11px; font-weight: 900; }
.nav-item.active .nav-icon { color: #9bdbe5; background: rgba(30,183,201,.14); }
.nav-badge { margin-left: auto; min-width: 22px; height: 20px; padding: 0 6px; border-radius: 10px; display: grid; place-items: center; color: #fecaca; background: rgba(220,53,69,.17); font-size: 10px; }
.sidebar-user { margin-top: auto; min-height: 76px; padding: 14px 16px; border-top: 1px solid rgba(255,255,255,.07); display: flex; align-items: center; gap: 10px; }
.sidebar-user > span:nth-child(2), .top-user > span:nth-child(2) { min-width: 0; display: grid; }
.sidebar-user strong { max-width: 132px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: 12px; }
.sidebar-user small { margin-top: 3px; color: #70849f; font-size: 9px; letter-spacing: .08em; }
.sidebar-user button { margin-left: auto; border: 0; color: #8295ad; background: transparent; font-size: 19px; }
.avatar { flex: 0 0 auto; width: 34px; height: 34px; border-radius: 10px; display: grid; place-items: center; color: #d9f7fa; background: rgba(32,182,200,.18); font-size: 11px; font-weight: 900; }
.avatar.navy { color: white; background: linear-gradient(145deg, #183b69, #245a94); }
.main-content { min-width: 0; grid-column: 2; }
.topbar { position: sticky; top: 0; z-index: 10; height: 78px; padding: 0 28px; display: flex; align-items: center; justify-content: space-between; background: rgba(255,255,255,.92); border-bottom: 1px solid var(--slate-200); backdrop-filter: blur(14px); }
.topbar h1 { margin: 2px 0 0; font-size: 21px; letter-spacing: -.02em; }
.breadcrumb { margin: 0; color: var(--slate-500); font-size: 9px; font-weight: 800; letter-spacing: .12em; }
.topbar-actions { display: flex; align-items: center; gap: 12px; }
.date-chip { padding-right: 16px; border-right: 1px solid var(--slate-200); display: grid; text-align: right; }
.date-chip small { color: var(--slate-500); font-size: 8px; font-weight: 800; letter-spacing: .13em; }
.date-chip strong { margin-top: 3px; font-size: 12px; }
.icon-button, .menu-button, .close-button { border: 1px solid var(--slate-200); color: var(--slate-700); background: white; }
.icon-button { width: 36px; height: 36px; border-radius: 9px; font-size: 18px; }
.notification-wrap { position: relative; }
.notification-button { position: relative; font-size: 14px; }
.notification-badge { position: absolute; right: -6px; top: -7px; min-width: 19px; height: 19px; padding: 0 5px; border: 2px solid white; border-radius: 10px; color: white; background: #dc3545; font-size: 9px; font-weight: 900; line-height: 15px; }
.notification-panel { position: absolute; z-index: 40; right: 0; top: 46px; width: min(390px, calc(100vw - 28px)); overflow: hidden; border: 1px solid var(--slate-200); border-radius: 14px; background: white; box-shadow: 0 20px 55px rgba(15,23,42,.22); }
.notification-panel-head { padding: 14px; border-bottom: 1px solid var(--slate-200); display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.notification-panel-head > span { display: grid; }
.notification-panel-head strong { font-size: 13px; }
.notification-panel-head small { margin-top: 3px; color: var(--slate-500); font-size: 10px; }
.notification-list { max-height: 430px; overflow: auto; }
.notification-item { width: 100%; padding: 13px 14px; border: 0; border-bottom: 1px solid #edf0f5; display: grid; grid-template-columns: 9px 1fr; gap: 10px; color: var(--slate-950); background: #f8fbff; text-align: left; }
.notification-item:hover { background: #f1f6fd; }
.notification-item.read { background: white; opacity: .72; }
.notification-dot { width: 8px; height: 8px; margin-top: 4px; border-radius: 50%; background: var(--blue-600); box-shadow: 0 0 0 4px var(--blue-100); }
.notification-item.urgent .notification-dot { background: var(--red-600); box-shadow: 0 0 0 4px var(--red-100); }
.notification-item.warning .notification-dot { background: var(--amber-600); box-shadow: 0 0 0 4px var(--amber-100); }
.notification-item strong, .notification-item small, .notification-item time { display: block; }
.notification-item strong { font-size: 12px; }
.notification-item small { margin-top: 4px; color: var(--slate-700); font-size: 11px; line-height: 1.4; }
.notification-item time { margin-top: 5px; color: var(--slate-500); font-size: 9px; }
.notification-empty { padding: 32px 18px; color: var(--slate-500); text-align: center; font-size: 11px; }
.menu-button { display: none; width: 38px; height: 38px; margin-right: 12px; border-radius: 9px; }
.top-user { display: flex; align-items: center; gap: 9px; }
.top-user strong { font-size: 12px; }
.top-user small { margin-top: 2px; color: var(--slate-500); font-size: 9px; }
.page-content { padding: 26px 28px 40px; }
.page-intro { margin-bottom: 22px; display: flex; align-items: flex-end; justify-content: space-between; gap: 20px; }
.page-intro h2 { margin: 0; font-size: 25px; letter-spacing: -.035em; }
.page-intro p { margin: 7px 0 0; color: var(--slate-500); font-size: 13px; }
.section-actions { display: flex; gap: 9px; }
.assignment-announcement { width: 100%; margin: -4px 0 18px; padding: 15px 18px; border: 1px solid #fecaca; border-radius: 13px; display: grid; grid-template-columns: auto 1fr auto; align-items: center; gap: 14px; color: #7f1d1d; background: linear-gradient(100deg, #fff1f2, #fff7ed); box-shadow: 0 9px 24px rgba(190,24,93,.09); text-align: left; }
.assignment-announcement span { padding: 5px 8px; border-radius: 8px; color: white; background: #dc3545; font-size: 9px; font-weight: 900; letter-spacing: .08em; }
.assignment-announcement strong { font-size: 13px; }
.assignment-announcement small { color: #9f1239; font-size: 11px; }
.urgency-grid { margin-bottom: 14px; display: grid; grid-template-columns: repeat(4, minmax(170px, 1fr)); gap: 14px; }
.urgency-grid .metric-card { min-height: 112px; }
.urgency-grid .metric-value { margin-top: 11px; font-size: 25px; }
.urgent-card { border-color: var(--accent); box-shadow: 0 8px 22px rgba(190,24,93,.08); }
.metric-grid { display: grid; grid-template-columns: repeat(4, minmax(180px, 1fr)); gap: 14px; }
.metric-card { position: relative; overflow: hidden; min-height: 133px; padding: 18px; border: 1px solid #e3e8f0; border-radius: var(--radius-md); background: white; box-shadow: var(--shadow-sm); transition: transform .18s, box-shadow .18s; }
.metric-card:hover { transform: translateY(-2px); box-shadow: var(--shadow-md); }
.metric-card::after { content: ""; position: absolute; width: 75px; height: 75px; right: -28px; top: -28px; border-radius: 50%; background: var(--accent-soft); }
.metric-top { display: flex; align-items: center; justify-content: space-between; }
.metric-label { color: var(--slate-500); font-size: 11px; font-weight: 800; letter-spacing: .03em; }
.metric-icon { width: 31px; height: 31px; border-radius: 9px; display: grid; place-items: center; color: var(--accent); background: var(--accent-soft); font-size: 12px; font-weight: 900; }
.metric-value { margin-top: 18px; font-size: 29px; line-height: 1; letter-spacing: -.04em; }
.metric-foot { margin-top: 10px; color: var(--slate-500); font-size: 10px; }
.accent-blue { --accent: var(--blue-600); --accent-soft: var(--blue-100); }
.accent-green { --accent: var(--green-600); --accent-soft: var(--green-100); }
.accent-amber { --accent: var(--amber-600); --accent-soft: var(--amber-100); }
.accent-red { --accent: var(--red-600); --accent-soft: var(--red-100); }
.accent-purple { --accent: var(--purple-600); --accent-soft: var(--purple-100); }
.accent-cyan { --accent: #078ca1; --accent-soft: #dff7fa; }
.content-grid { margin-top: 18px; display: grid; grid-template-columns: minmax(0, 1.7fr) minmax(290px, .8fr); gap: 18px; }
.panel { min-width: 0; border: 1px solid #e3e8f0; border-radius: var(--radius-md); background: white; box-shadow: var(--shadow-sm); }
.panel-head { min-height: 68px; padding: 16px 18px; border-bottom: 1px solid var(--slate-200); display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.panel-head h3 { margin: 0; font-size: 15px; }
.panel-head p { margin: 4px 0 0; color: var(--slate-500); font-size: 11px; }
.panel-body { padding: 18px; }
.table-wrap { overflow: auto; }
table { width: 100%; border-collapse: collapse; font-size: 12px; }
th { position: sticky; top: 0; z-index: 1; padding: 11px 14px; color: var(--slate-500); background: #fafbfd; border-bottom: 1px solid var(--slate-200); text-align: left; font-size: 9px; letter-spacing: .08em; text-transform: uppercase; white-space: nowrap; }
td { padding: 13px 14px; border-bottom: 1px solid #edf0f5; color: #354258; white-space: nowrap; }
tbody tr:hover { background: #fafcff; }
.cell-user { display: flex; align-items: center; gap: 9px; }
.cell-user .avatar { width: 29px; height: 29px; border-radius: 8px; color: #1c5d75; background: #e2f4f7; font-size: 9px; }
.cell-user span { display: grid; }
.cell-user small { margin-top: 2px; color: var(--slate-500); }
.status { display: inline-flex; align-items: center; gap: 6px; border-radius: 12px; padding: 5px 8px; font-size: 9px; font-weight: 800; letter-spacing: .03em; }
.status::before { content: ""; width: 5px; height: 5px; border-radius: 50%; background: currentColor; }
.status.available, .status.active { color: #087153; background: var(--green-100); }
.status.busy, .status.on-leave { color: #a85d00; background: var(--amber-100); }
.status.offline, .status.inactive { color: #7c8798; background: #edf0f4; }
.status.super-admin { color: #5f31bc; background: var(--purple-100); }
.status.admin { color: #165ac4; background: var(--blue-100); }
.status.executive { color: #087153; background: var(--green-100); }
.status.team-leader { color: #8a5705; background: var(--amber-100); }
.status.operations, .status.viewer { color: #526175; background: #edf1f6; }
.priority-list { display: grid; gap: 10px; }
.priority-item { width: 100%; border: 1px solid var(--slate-200); border-radius: 11px; padding: 13px; display: flex; gap: 11px; color: var(--slate-950); background: white; text-align: left; }
.priority-item:hover { border-color: #b9cae3; background: #f9fbff; }
.priority-item.urgent { border-color: #fecaca; background: #fff7f7; }
.priority-item.warning { border-color: #fde3a7; background: #fffbeb; }
.priority-item.success { border-color: #bbf7d0; background: #f0fdf4; }
.priority-number { width: 27px; height: 27px; border-radius: 8px; display: grid; place-items: center; color: var(--blue-600); background: var(--blue-100); font-size: 11px; font-weight: 900; }
.priority-copy strong { display: block; font-size: 12px; }
.priority-copy small { display: block; margin-top: 4px; color: var(--slate-500); line-height: 1.4; }
.empty-state { min-height: 260px; display: grid; place-content: center; justify-items: center; padding: 30px; color: var(--slate-500); text-align: center; }
.empty-state span { width: 54px; height: 54px; border-radius: 16px; display: grid; place-items: center; color: var(--blue-600); background: var(--blue-100); font-size: 20px; font-weight: 900; }
.empty-state h3 { margin: 15px 0 5px; color: var(--slate-950); }
.empty-state p { max-width: 420px; margin: 0; line-height: 1.55; }
.toolbar { margin-bottom: 14px; display: flex; align-items: center; gap: 10px; }
.search-box { max-width: 320px; margin: 0; }
.toolbar .button { margin-left: auto; }
.panel-toolbar { margin: 0; padding: 14px 16px; border-bottom: 1px solid var(--slate-200); }
.panel-toolbar select { width: 210px; margin: 0; }
.row-actions { display: flex; flex-wrap: wrap; gap: 6px; min-width: 96px; }
.mini-button { border: 1px solid var(--slate-200); border-radius: 7px; padding: 6px 8px; color: var(--slate-700); background: white; font-size: 10px; font-weight: 800; }
.mini-button.danger-mini { border-color: #fecaca; color: var(--red-600); background: #fff1f2; }
.link-button { border: 0; padding: 0; display: grid; color: var(--slate-950); background: transparent; text-align: left; }
.link-button strong { color: #184f9d; }
.link-button small, .cell-sub { margin-top: 3px; display: block; color: var(--slate-500); font-size: 10px; }
.wrap-cell { max-width: 280px; white-space: normal; line-height: 1.45; }
.coming-soon { min-height: calc(100vh - 190px); }
.modal { width: min(580px, calc(100vw - 28px)); border: 0; border-radius: 18px; padding: 0; color: var(--slate-950); box-shadow: 0 30px 80px rgba(15,23,42,.24); }
.modal::backdrop { background: rgba(5,14,28,.66); backdrop-filter: blur(4px); }
.modal form { margin: 0; padding: 24px; }
.small-modal { max-width: 480px; }
.order-modal { width: min(820px, calc(100vw - 28px)); max-height: calc(100vh - 32px); }
.wide-modal { width: min(1080px, calc(100vw - 28px)); max-height: calc(100vh - 32px); }
.dialog-shell { padding: 24px; }
.modal-head { display: flex; justify-content: space-between; gap: 20px; }
.modal-head h2 { margin: 0; font-size: 22px; }
.modal-head .eyebrow { margin-bottom: 8px; }
.close-button { width: 32px; height: 32px; border-radius: 8px; font-size: 20px; }
.form-grid { margin-top: 22px; display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.form-grid.one-column { grid-template-columns: 1fr; }
.span-2 { grid-column: span 2; }
.modal-note { margin: 16px 0 0; padding: 11px 12px; border-radius: 9px; color: #72500d; background: var(--amber-100); font-size: 11px; line-height: 1.45; }
.modal-actions { margin-top: 22px; display: flex; justify-content: flex-end; gap: 9px; }
.inline-error { margin: 15px 0 0; padding: 11px 12px; border: 1px solid #fac6cd; border-radius: 9px; color: #9f1f2c; background: var(--red-100); font-size: 12px; line-height: 1.45; }
.optional { color: var(--slate-500); font-size: 10px; font-weight: 500; }
.form-divider { padding-top: 14px; border-top: 1px solid var(--slate-200); display: grid; gap: 4px; }
.form-divider strong { color: var(--slate-950); font-size: 13px; }
.form-divider small { color: var(--slate-500); font-size: 10px; font-weight: 500; }
.product-divider { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.product-divider > span { display: grid; gap: 4px; }
.product-actions { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 7px; }
.order-items { display: grid; gap: 10px; }
.order-item-row { padding: 12px; display: grid; grid-template-columns: minmax(280px, 1fr) 90px 110px 32px; align-items: end; gap: 10px; border: 1px solid var(--slate-200); border-radius: 11px; background: #f8fafc; }
.order-item-row.custom-item { grid-template-columns: minmax(190px, 1.5fr) minmax(100px, .65fr) 110px 75px 105px 32px; border-color: #c7d7f3; background: #f4f8ff; }
.order-item-row label { min-width: 0; }
.order-item-price { min-height: 43px; display: grid; align-content: center; justify-items: end; }
.order-item-price small { color: var(--slate-500); font-size: 9px; }
.order-item-price strong { margin-top: 3px; font-size: 12px; }
.remove-item { width: 32px; height: 43px; border: 1px solid #fac6cd; border-radius: 8px; color: var(--red-600); background: var(--red-100); font-size: 18px; }
.order-pricing { padding: 14px 16px; display: grid; gap: 12px; border: 1px solid var(--slate-200); border-radius: 12px; background: #fbfdff; }
.price-row { display: flex; align-items: center; justify-content: space-between; gap: 16px; color: var(--slate-600); }
.price-row strong { color: var(--slate-950); font-size: 15px; }
.discount-row { padding: 12px 0; display: grid; grid-template-columns: 1fr 1fr 120px; align-items: end; gap: 12px; border-top: 1px solid var(--slate-200); border-bottom: 1px solid var(--slate-200); }
.discount-result { min-height: 43px; display: grid; align-content: center; justify-items: end; }
.discount-result small { color: var(--slate-500); font-size: 9px; }
.discount-result strong { margin-top: 3px; color: var(--green-600); }
.order-grand-total strong { font-size: 20px; }
.paid-check { padding: 11px 12px; display: flex !important; align-items: flex-start; gap: 9px; border-radius: 9px; color: #1749bf; background: var(--blue-100); }
.paid-check input { width: auto; margin-top: 2px; }
.paid-check span { display: grid; gap: 2px; }
.paid-check small { color: var(--slate-600); font-weight: 500; }
.locked-label { align-self: center; color: var(--slate-500); font-size: 10px; font-weight: 800; }
.mini-button.primary-mini { border-color: #b9d2ff; color: #1749bf; background: #edf4ff; }
.danger-text { color: var(--red-600); }
.danger-note { border-color: #fecaca; color: #991b1b; background: #fff1f2; }
.compact-copy { margin: 4px 0 0; font-size: 12px; }
.temperature { display: inline-flex; align-items: center; border-radius: 13px; padding: 5px 9px; font-size: 9px; font-weight: 900; letter-spacing: .04em; }
.temperature.very-hot { color: #9f1239; background: #ffe4e6; }
.temperature.hot { color: #b34408; background: #ffedd5; }
.temperature.warm { color: #8a5705; background: var(--amber-100); }
.temperature.mature { color: #0b6d5d; background: #dff8ee; }
.status.new, .status.open, .status.due-today { color: #165ac4; background: var(--blue-100); }
.status.packed, .status.rescheduled { color: #5f31bc; background: var(--purple-100); }
.status.shipped, .status.out-for-delivery { color: #087a8d; background: #dff7fa; }
.status.delivered, .status.completed { color: #087153; background: var(--green-100); }
.status.rto, .status.overdue { color: #a62232; background: var(--red-100); }
.status.cancelled { color: #a62232; background: #fff1f2; }
.profile-hero { margin-top: 20px; padding: 18px; border: 1px solid var(--slate-200); border-radius: 14px; display: flex; align-items: center; justify-content: space-between; gap: 20px; background: linear-gradient(135deg, #f8fbff, #f3f7fd); }
.profile-hero p { margin: 9px 0 0; color: var(--slate-500); font-size: 12px; }
.profile-title-line { display: flex; align-items: center; gap: 9px; }
.profile-grid { margin-top: 16px; display: grid; grid-template-columns: 1.6fr 1fr; gap: 16px; }
.profile-card, .profile-section { border: 1px solid var(--slate-200); border-radius: 13px; background: white; }
.profile-card { padding: 17px; }
.profile-card h3, .profile-section h3 { margin: 0; font-size: 14px; }
.profile-card dl { margin: 14px 0 0; display: grid; gap: 11px; }
.profile-card dl div { display: grid; grid-template-columns: 120px minmax(0, 1fr); gap: 12px; }
.profile-card dt { color: var(--slate-500); font-size: 10px; font-weight: 800; text-transform: uppercase; letter-spacing: .05em; }
.profile-card dd { margin: 0; color: #354258; font-size: 12px; line-height: 1.45; }
.profile-section { margin-top: 16px; padding: 17px; }
.profile-section > .table-wrap, .profile-section > .timeline { margin: 14px -17px -17px; }
.timeline { display: grid; }
.timeline-item { position: relative; padding: 14px 18px 14px 45px; display: grid; grid-template-columns: 1fr; border-top: 1px solid #edf0f5; }
.timeline-item::before { content: ""; position: absolute; left: 27px; top: 0; bottom: 0; width: 1px; background: var(--slate-200); }
.timeline-dot { position: absolute; z-index: 1; left: 22px; top: 19px; width: 11px; height: 11px; border: 2px solid white; border-radius: 50%; background: var(--blue-600); box-shadow: 0 0 0 2px var(--blue-100); }
.timeline-dot.very-hot { background: #e11d48; box-shadow: 0 0 0 2px #ffe4e6; }
.timeline-dot.hot { background: #ea580c; box-shadow: 0 0 0 2px #ffedd5; }
.timeline-dot.warm { background: #d97706; box-shadow: 0 0 0 2px var(--amber-100); }
.timeline-dot.mature { background: #0d9f6e; box-shadow: 0 0 0 2px var(--green-100); }
.timeline-meta { display: flex; align-items: center; justify-content: space-between; gap: 14px; }
.timeline-meta strong { font-size: 12px; }
.timeline-meta span { color: var(--slate-500); font-size: 10px; }
.timeline-item p { margin: 6px 0 8px; color: #475569; font-size: 12px; line-height: 1.5; }
.timeline-note { margin-top: 5px; padding: 8px 10px; display: block; border-radius: 8px; color: #435269; background: var(--slate-100); line-height: 1.45; }
.settings-grid { display: grid; grid-template-columns: 1.35fr .8fr; gap: 18px; align-items: start; }
.panel-form { padding: 18px; }
.compact-grid { margin-top: 14px; }
.privacy-note { margin: 14px 0 0; padding: 10px 12px; border-radius: 9px; color: #72500d; background: var(--amber-100); font-size: 11px; line-height: 1.5; }
.work-disclosure { margin-bottom: 16px; padding: 14px 16px; display: grid; grid-template-columns: auto 1fr; gap: 14px; align-items: start; border: 1px solid #bae6d3; border-radius: 12px; color: #215844; background: #effcf6; }
.work-disclosure strong { font-size: 12px; white-space: nowrap; }
.work-disclosure span { font-size: 11px; line-height: 1.55; }
.work-filter { margin-bottom: 16px; padding: 14px; display: grid; grid-template-columns: repeat(3, minmax(150px, 1fr)) auto; gap: 12px; align-items: end; }
.work-filter label { display: grid; gap: 6px; color: #344258; font-size: 10px; font-weight: 800; }
.work-filter input, .work-filter select { width: 100%; }
.work-summary-grid { margin-bottom: 16px; display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 14px; }
.work-summary-grid .metric-card { min-height: 118px; display: grid; align-content: center; gap: 8px; }
.work-summary-grid .metric-card > span { color: var(--slate-500); font-size: 10px; font-weight: 900; letter-spacing: .04em; }
.work-summary-grid .metric-card > strong { font-size: 27px; }
.work-summary-grid .metric-card > small { color: var(--slate-500); font-size: 10px; }
.work-table table { min-width: 1450px; }
.cell-sub { margin-top: 4px; display: block; color: var(--slate-500); font-size: 9px; font-weight: 500; }
.risk-badge { padding: 5px 8px; display: inline-flex; border-radius: 999px; font-size: 9px; font-weight: 900; white-space: nowrap; }
.risk-badge.good { color: #087855; background: var(--green-100); }
.risk-badge.warning { color: #8a5a00; background: var(--amber-100); }
.risk-badge.danger { color: #b42333; background: #ffe4e8; }
.work-events { padding: 0 18px 8px; }
.work-events article { position: relative; padding: 14px 4px 14px 28px; border-bottom: 1px solid var(--slate-200); }
.work-events article:last-child { border-bottom: 0; }
.work-events article .timeline-dot { left: 2px; top: 18px; }
.work-events strong { font-size: 11px; }
.work-events p { margin: 4px 0; color: #475569; font-size: 11px; }
.work-events small { color: var(--slate-500); font-size: 9px; }
.form-actions { margin-top: 18px; display: flex; justify-content: flex-end; gap: 9px; }
.integration-status { padding: 14px 18px; display: grid; gap: 4px; border-top: 1px solid var(--slate-200); }
.integration-status strong { font-size: 11px; }
.integration-status span, .integration-status small { color: var(--slate-500); font-size: 10px; }
.integration-copy dl { margin: 0; display: grid; gap: 9px; }
.integration-copy dl div { display: flex; justify-content: space-between; gap: 16px; }
.integration-copy dt { color: var(--slate-500); font-size: 10px; font-weight: 800; text-transform: uppercase; }
.integration-copy dd { margin: 0; color: var(--slate-950); font-size: 11px; font-weight: 700; text-align: right; }
.shopify-store-card { overflow: visible; }
.routing-box { margin-top: 18px; padding-top: 16px; display: grid; gap: 15px; border-top: 1px solid var(--slate-200); }
.routing-box > label { display: grid; gap: 7px; }
.routing-box > label, .routing-box strong { color: #344258; font-size: 11px; font-weight: 800; }
.team-check-grid { margin-top: 9px; display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; }
.team-check { min-width: 0; padding: 9px 10px; display: flex; align-items: center; gap: 8px; border: 1px solid var(--slate-200); border-radius: 9px; color: #344258; background: #f9fbfe; font-size: 11px; }
.team-check input, .select-cell input { width: 15px; height: 15px; accent-color: var(--blue-600); }
.select-cell { width: 42px; text-align: center; }
.store-badge { display: inline-flex; min-width: 86px; padding: 5px 8px; border-radius: 9px; color: #154a7a; background: #e8f3ff; font-size: 10px; font-weight: 800; line-height: 1.25; }
.order-workspace-panel { overflow: hidden; }
.order-toolbar { padding: 13px 14px; border-bottom: 1px solid var(--slate-200); display: grid; grid-template-columns: minmax(240px, 1.6fr) repeat(3, minmax(145px, .75fr)) auto auto; gap: 9px; align-items: center; background: #fbfcfe; }
.order-toolbar input, .order-toolbar select { width: 100%; max-width: none; margin: 0; padding: 9px 10px; font-size: 11px; }
.order-table-wrap { max-height: calc(100vh - 340px); min-height: 300px; }
.order-table-wrap th { top: 0; }
.order-pager { min-height: 56px; padding: 11px 14px; border-top: 1px solid var(--slate-200); display: flex; align-items: center; justify-content: space-between; gap: 14px; color: var(--slate-500); background: #fbfcfe; font-size: 11px; }
.order-pager > div { display: flex; align-items: center; gap: 10px; }
.order-pager > div > strong { color: var(--slate-700); font-size: 11px; }
.order-detail-modal { overflow: auto; }
.order-detail-hero { margin-top: 18px; padding: 17px; border: 1px solid var(--slate-200); border-radius: 14px; display: flex; align-items: center; justify-content: space-between; gap: 18px; background: linear-gradient(135deg, #f8fbff, #f3f7fd); }
.order-detail-hero p { margin: 9px 0 0; color: var(--slate-500); font-size: 11px; }
.order-detail-actions { justify-content: flex-end; flex-wrap: wrap; }
.order-detail-actions .button { padding: 9px 12px; font-size: 11px; }
.order-lock-note { margin-top: 12px; padding: 11px 13px; border: 1px solid #fde3a7; border-radius: 10px; display: grid; gap: 3px; color: #72500d; background: #fffbeb; }
.order-lock-note strong { font-size: 11px; }
.order-lock-note span { font-size: 10px; line-height: 1.45; }
.order-detail-grid { margin-top: 14px; display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.order-summary-card dl { grid-template-columns: 1fr 1fr; column-gap: 18px; }
.order-summary-card dl div { grid-template-columns: 108px minmax(0, 1fr); }
.card-title-actions { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.card-title-actions > div { display: flex; gap: 6px; }
.address-name { margin: 14px 0 0; display: grid; gap: 4px; color: var(--slate-700); font-size: 11px; }
.address-copy, .detail-copy { margin: 10px 0 0; color: #354258; font-size: 12px; line-height: 1.55; }
.tracking-summary { margin-top: 14px; display: grid; grid-template-columns: repeat(4, 1fr); gap: 8px; }
.tracking-summary > div { padding: 10px 11px; border-radius: 9px; display: grid; gap: 5px; background: var(--slate-100); }
.tracking-summary > div.wide { grid-column: span 4; }
.tracking-summary small { color: var(--slate-500); font-size: 9px; font-weight: 800; text-transform: uppercase; letter-spacing: .05em; }
.tracking-summary strong { color: #354258; font-size: 11px; line-height: 1.4; }
.compact-timeline { margin: 12px -17px -17px; }
.customer-type { display: inline-flex; align-items: center; min-height: 24px; padding: 5px 9px; border: 1px solid #cfe0fa; border-radius: 999px; color: #174f92; background: linear-gradient(135deg, #eef6ff, #f7fbff); font-size: 9px; font-weight: 900; letter-spacing: .05em; }
.import-hero { margin-bottom: 18px; padding: 18px; display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; overflow: hidden; background: radial-gradient(circle at 90% 0%, rgba(6,182,212,.15), transparent 28%), linear-gradient(135deg, #081a34, #12345f); color: white; }
.import-step { min-width: 0; padding: 13px; display: grid; grid-template-columns: 34px 1fr; gap: 11px; align-items: start; border: 1px solid rgba(255,255,255,.1); border-radius: 12px; background: rgba(255,255,255,.06); backdrop-filter: blur(8px); }
.import-step > span { width: 34px; height: 34px; display: grid; place-items: center; border-radius: 10px; color: #0b2443; background: #a5f3fc; font-size: 12px; font-weight: 900; }
.import-step strong, .import-step small { display: block; }
.import-step strong { font-size: 12px; }
.import-step small { margin-top: 5px; color: #bed0e5; font-size: 10px; line-height: 1.45; }
.import-upload-panel, .import-preview-card { margin-bottom: 18px; overflow: hidden; }
.import-dropzone { min-height: 150px; border: 1.5px dashed #a9bddb; border-radius: 14px; display: grid; place-content: center; justify-items: center; gap: 7px; color: var(--slate-700); background: linear-gradient(135deg, #f8fbff, #f1f7ff); text-align: center; transition: border-color .2s, transform .2s, background .2s; }
.import-dropzone:hover { border-color: var(--blue-600); transform: translateY(-1px); background: #eef6ff; }
.drop-icon { width: 44px; height: 44px; display: grid; place-items: center; border-radius: 13px; color: white; background: linear-gradient(145deg, #06b6d4, #2563eb); box-shadow: 0 10px 24px rgba(37,99,235,.2); font-size: 22px; }
.import-dropzone small { color: var(--slate-500); font-size: 10px; }
.import-actions { margin-top: 14px; display: flex; justify-content: flex-end; }
.import-kpi-grid, .report-kpi-grid { padding: 18px; display: grid; grid-template-columns: repeat(4, 1fr); gap: 11px; }
.import-kpi-grid article, .report-kpi-grid article { padding: 15px; border: 1px solid var(--slate-200); border-radius: 12px; display: grid; gap: 6px; background: linear-gradient(145deg, #fff, #f8fbff); transition: transform .18s, box-shadow .18s; }
.import-kpi-grid article:hover, .report-kpi-grid article:hover { transform: translateY(-2px); box-shadow: var(--shadow-md); }
.import-kpi-grid small, .report-kpi-grid small { color: var(--slate-500); font-size: 9px; font-weight: 800; letter-spacing: .06em; text-transform: uppercase; }
.import-kpi-grid strong, .report-kpi-grid strong { font-size: 24px; letter-spacing: -.04em; }
.report-kpi-grid { padding: 0; margin-bottom: 18px; }
.report-kpi-grid article { padding: 18px; border-left: 3px solid var(--blue-600); }
.report-kpi-grid span { color: var(--slate-500); font-size: 10px; }
.import-preview-grid { padding: 0 18px 18px; display: grid; grid-template-columns: 1.15fr .85fr; gap: 18px; }
.import-preview-grid h4 { margin: 0 0 10px; font-size: 12px; }
.compact-table { max-height: 330px; border: 1px solid var(--slate-200); border-radius: 11px; }
.mapping-list { max-height: 330px; overflow: auto; display: grid; gap: 8px; }
.mapping-list label { padding: 9px 10px; border: 1px solid var(--slate-200); border-radius: 10px; display: grid; grid-template-columns: 1fr minmax(180px, .9fr); align-items: center; gap: 10px; background: #fbfdff; }
.mapping-list label > span { min-width: 0; display: grid; }
.mapping-list small { margin-top: 3px; color: var(--slate-500); font-size: 9px; font-weight: 500; }
.mapping-list select { margin: 0; padding: 8px; font-size: 10px; }
.import-confirm { padding: 16px 18px; border-top: 1px solid var(--slate-200); display: flex; align-items: center; justify-content: space-between; gap: 16px; background: #f8fbff; }
.import-confirm > div { display: grid; gap: 4px; }
.import-confirm strong { font-size: 12px; }
.import-confirm small { color: var(--slate-500); font-size: 10px; }
.table-empty { padding: 32px; color: var(--slate-500); text-align: center; }
.report-filter { margin-bottom: 14px; }
.report-filter .panel-toolbar { flex-wrap: wrap; }
.date-filter { min-width: 145px; display: flex; align-items: center; gap: 8px; color: var(--slate-500); font-size: 10px; }
.date-filter input { min-width: 120px; margin: 0; padding: 8px; }
.page-content { position: relative; isolation: isolate; }
.page-content::before { content: ""; position: fixed; z-index: -1; right: -12vw; top: 24vh; width: 42vw; height: 42vw; border-radius: 50%; pointer-events: none; opacity: .26; background: radial-gradient(circle, rgba(37,99,235,.16), rgba(6,182,212,.08) 38%, transparent 70%); transform: translate3d(0,0,0); }

@keyframes crm-card-reveal { from { opacity: 0; transform: translateY(18px) scale(.985); } to { opacity: 1; transform: translateY(0) scale(1); } }
@keyframes crm-parallax { from { transform: translate3d(0,-8vh,0) scale(.95); } to { transform: translate3d(-6vw,34vh,0) scale(1.12); } }
@supports (animation-timeline: view()) {
  .page-content > .panel, .page-content > .report-kpi-grid, .import-preview-card { animation: crm-card-reveal both linear; animation-timeline: view(); animation-range: entry 0% cover 20%; }
}
@supports (animation-timeline: scroll()) {
  .page-content::before { animation: crm-parallax both linear; animation-timeline: scroll(root block); }
}
.toast-region { position: fixed; z-index: 1000; right: 20px; bottom: 20px; display: grid; gap: 10px; }
.toast { width: min(360px, calc(100vw - 40px)); border-radius: 11px; padding: 13px 15px; color: white; background: #172033; box-shadow: 0 14px 38px rgba(15,23,42,.25); font-size: 12px; animation: toast-in .2s ease-out; }
.toast.success { background: #087153; }
.toast.error { background: #9f1f2c; }
@keyframes toast-in { from { transform: translateY(8px); opacity: 0; } }

/* Customer intelligence workspace (v2.8) */
.intel-intro { margin-bottom: 18px; }
.intel-kpi-grid { margin-bottom: 18px; display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; }
.intel-kpi { min-height: 132px; padding: 17px; border: 1px solid var(--slate-200); border-radius: 14px; display: grid; align-content: space-between; gap: 8px; color: var(--slate-950); background: linear-gradient(145deg, #fff, #f7faff); text-align: left; box-shadow: var(--shadow-sm); transition: transform .18s ease, box-shadow .18s ease, border-color .18s ease; }
.intel-kpi:hover { transform: translateY(-2px); border-color: #b7cdf4; box-shadow: var(--shadow-md); }
.intel-kpi span { color: var(--slate-600); font-size: 10px; font-weight: 900; letter-spacing: .055em; text-transform: uppercase; }
.intel-kpi strong { font-size: 30px; letter-spacing: -.045em; }
.intel-kpi small { color: var(--slate-500); font-size: 10px; line-height: 1.45; }
.intel-kpi.urgent { border-left: 4px solid #e11d48; background: linear-gradient(145deg, #fff, #fff1f3); }
.intel-kpi.hot { border-left: 4px solid #f97316; background: linear-gradient(145deg, #fff, #fff7ed); }
.intel-kpi.warning { border-left: 4px solid #f59e0b; background: linear-gradient(145deg, #fff, #fffbeb); }
.intel-kpi.info { border-left: 4px solid #2563eb; }
.intel-queue { overflow: hidden; }
.intel-queue .table-wrap { max-height: 520px; }
.priority-rank { width: 25px; height: 25px; margin-right: 8px; display: inline-grid; place-items: center; border-radius: 8px; color: #1749bf; background: var(--blue-100); font-size: 10px; font-weight: 900; }
.priority-rank.p1 { color: #9f1239; background: #ffe4e6; }
.priority-rank.p2 { color: #b45309; background: #fef3c7; }
.intel-chip { margin: 2px 4px 2px 0; padding: 5px 8px; display: inline-flex; align-items: center; border-radius: 999px; color: #174f92; background: #eaf3ff; font-size: 8px; font-weight: 900; letter-spacing: .045em; text-transform: uppercase; white-space: nowrap; }
.intel-chip.hot { color: #9f1239; background: #ffe4e6; }
.intel-chip.missing { color: #9a6700; background: #fef3c7; }
.intel-filter-panel { margin-bottom: 14px; padding: 16px; }
.intel-filter-grid { display: grid; grid-template-columns: repeat(6, minmax(130px, 1fr)); gap: 11px; align-items: end; }
.intel-filter-grid > label { min-width: 0; }
.intel-filter-grid input, .intel-filter-grid select { width: 100%; max-width: none; margin: 0; }
.intel-filter-grid .wide { grid-column: 1 / -1; }
.intel-more-filters { padding: 11px 0 0; border-top: 1px solid var(--slate-200); }
.intel-more-filters summary { margin-bottom: 12px; color: var(--blue-600); cursor: pointer; font-size: 11px; font-weight: 800; }
.intel-bulkbar { min-height: 54px; padding: 10px 14px; border-bottom: 1px solid var(--slate-200); display: flex; align-items: center; flex-wrap: wrap; gap: 9px; background: #fbfdff; }
.intel-bulkbar select, .intel-bulkbar input { width: auto; min-width: 150px; margin: 0; padding: 8px 9px; }
.bulk-spacer { flex: 1; }
.intel-customer-table { min-width: 1540px; }
.intel-pagination { min-height: 55px; padding: 11px 14px; border-top: 1px solid var(--slate-200); display: flex; align-items: center; justify-content: space-between; gap: 12px; color: var(--slate-500); font-size: 10px; }
.intel-profile-hero { margin-bottom: 15px; padding: 17px; border: 1px solid #cddcf3; border-radius: 14px; display: flex; align-items: center; justify-content: space-between; gap: 18px; background: linear-gradient(135deg, #f8fbff, #eef5ff); }
.intel-profile-hero > div:first-child { display: grid; gap: 7px; }
.intel-profile-hero > div:first-child > strong { font-size: 14px; }
.intel-profile-hero > div:first-child > small { color: var(--slate-500); }
.intel-profile-kpis { margin-bottom: 15px; display: grid; grid-template-columns: repeat(6, minmax(0, 1fr)); gap: 10px; }
.intel-profile-kpis article { min-height: 93px; padding: 13px; border: 1px solid var(--slate-200); border-radius: 12px; display: grid; align-content: space-between; gap: 6px; background: white; }
.intel-profile-kpis span, .intel-profile-kpis small { color: var(--slate-500); font-size: 9px; font-weight: 700; }
.intel-profile-kpis strong { font-size: 20px; letter-spacing: -.03em; }
.intel-profile-grid { margin-bottom: 15px; display: grid; grid-template-columns: 1fr 1fr; gap: 15px; }
.intel-dl { margin: 0; padding: 16px; display: grid; grid-template-columns: minmax(120px, .35fr) 1fr; gap: 11px 14px; }
.intel-dl dt { color: var(--slate-500); font-size: 9px; font-weight: 900; letter-spacing: .05em; text-transform: uppercase; }
.intel-dl dd { margin: 0; color: var(--slate-700); font-size: 11px; line-height: 1.45; }
.intel-timeline { padding: 0 17px 14px; display: grid; }
.intel-timeline article { position: relative; padding: 15px 0 4px 26px; border-left: 1px solid var(--slate-200); }
.intel-timeline article > span { position: absolute; left: -5px; top: 19px; width: 9px; height: 9px; border: 2px solid white; border-radius: 50%; background: var(--blue-600); box-shadow: 0 0 0 2px var(--blue-100); }
.intel-timeline article > div { display: grid; gap: 4px; }
.intel-timeline strong { font-size: 11px; }
.intel-timeline small { color: var(--slate-500); font-size: 9px; }
.intel-timeline p { margin: 2px 0 0; color: var(--slate-600); font-size: 11px; line-height: 1.45; }
.intel-popover { position: fixed; z-index: 1300; left: 50%; top: 50%; width: min(520px, calc(100vw - 28px)); max-height: calc(100vh - 36px); padding: 22px; border: 1px solid var(--slate-200); border-radius: 16px; overflow: auto; background: white; box-shadow: 0 28px 80px rgba(15,23,42,.3); transform: translate(-50%, -50%); }
.intel-import-steps { margin-bottom: 18px; display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 9px; }
.intel-import-steps article { padding: 13px; border: 1px solid var(--slate-200); border-radius: 12px; display: flex; align-items: center; gap: 9px; background: white; }
.intel-import-steps span { width: 28px; height: 28px; flex: none; display: grid; place-items: center; border-radius: 9px; color: white; background: var(--blue-600); font-size: 10px; font-weight: 900; }
.intel-import-steps strong { font-size: 10px; line-height: 1.35; }
.intel-safe-note { margin: 0; padding: 11px 12px; border-radius: 10px; color: #72500d; background: var(--amber-100); font-size: 10px; line-height: 1.5; }
.intel-import-preview, .intel-import-result { margin-top: 16px; overflow: hidden; }
.intel-import-preview .intel-profile-kpis, .intel-import-result .intel-profile-kpis { padding: 0 17px; }
.intel-mapping { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; }
.intel-mapping article { padding: 10px; border: 1px solid var(--slate-200); border-radius: 9px; display: grid; gap: 5px; background: #fbfdff; }
.intel-mapping small { color: var(--slate-500); font-size: 9px; line-height: 1.5; }
.intel-invalid { background: #fff7f7; }
.intel-error, .intel-ok { margin: 2px 0; display: block; font-size: 9px; line-height: 1.4; }
.intel-error { color: #b42335; }
.intel-ok { color: #087153; font-weight: 800; }
.intel-permission-list { display: grid; gap: 9px; }
.intel-permission-list article { padding: 11px 12px; border: 1px solid var(--slate-200); border-radius: 11px; display: grid; grid-template-columns: 1fr auto auto; align-items: center; gap: 16px; background: #fbfdff; }
.intel-permission-list article > div { display: grid; gap: 4px; }
.intel-permission-list small { color: var(--slate-500); font-size: 9px; }
.intel-permission-list label { display: flex; align-items: center; gap: 7px; font-size: 10px; }
.intel-permission-list input { width: auto; }
.intel-classification-settings, .intel-permissions { margin-top: 18px; }
.intel-classification-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; }
.intel-classification-grid > article { padding: 13px; border: 1px solid var(--slate-200); border-radius: 11px; background: #fbfdff; }
.intel-classification-grid h4 { margin: 0 0 10px; font-size: 11px; }
.intel-value-list { display: grid; gap: 6px; }
.intel-value-list label { padding: 7px 8px; border-radius: 8px; display: grid; grid-template-columns: 10px 1fr auto auto; align-items: center; gap: 7px; background: white; }
.intel-value-list strong { font-size: 9px; }
.intel-value-list small { color: var(--slate-500); font-size: 8px; }
.intel-value-list input { width: auto; }
.intel-color { width: 9px; height: 9px; border-radius: 50%; background: var(--classification-color); }
.intel-classification-form { border-top: 1px solid var(--slate-200); }

.rto-kpi-grid { display: grid; grid-template-columns: repeat(6, minmax(0, 1fr)); gap: 12px; margin: 0 0 18px; }
.rto-kpi { min-height: 112px; padding: 16px; border: 1px solid var(--slate-200); border-top: 4px solid #3769df; border-radius: 14px; display: grid; align-content: space-between; gap: 6px; background: white; box-shadow: 0 8px 24px rgba(15, 35, 70, .05); }
.rto-kpi span { color: var(--slate-500); font-size: 9px; font-weight: 900; letter-spacing: .08em; text-transform: uppercase; }
.rto-kpi strong { font-size: 24px; line-height: 1; }
.rto-kpi small { color: var(--slate-500); font-size: 9px; }
.rto-kpi.urgent { border-top-color: #e33a50; background: linear-gradient(180deg, #fff7f8, #fff); }
.rto-kpi.overdue { border-top-color: #ef8c16; background: linear-gradient(180deg, #fff9ef, #fff); }
.rto-kpi.success { border-top-color: #16a878; background: linear-gradient(180deg, #f2fcf8, #fff); }
.rto-kpi.lost { border-top-color: #8d99ab; }
.rto-kpi.value { border-top-color: #7452d6; background: linear-gradient(180deg, #f8f5ff, #fff); }
.rto-toolbar { padding: 14px; border-bottom: 1px solid var(--slate-200); display: grid; grid-template-columns: minmax(260px, 1.5fr) repeat(2, minmax(145px, .7fr)) auto auto; gap: 10px; align-items: center; }
.rto-toolbar .search-box, .rto-toolbar select { width: 100%; max-width: none; }
.rto-table-wrap table { min-width: 1220px; }
.rto-overdue-row { background: #fff8f2; }
.rto-due { color: #c93d2d; }
.rto-detail-hero { margin-bottom: 16px; padding: 16px; border: 1px solid #ffd1d6; border-radius: 13px; display: flex; align-items: center; justify-content: space-between; gap: 16px; background: linear-gradient(135deg, #fff7f8, #f8fbff); }
.rto-detail-hero > div:first-child { display: grid; gap: 7px; }
.rto-detail-hero > div:first-child strong { font-size: 18px; }
.rto-detail-hero small { color: var(--slate-500); }
.rto-detail-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.rto-detail-form { margin-top: 14px; }
.rto-timeline { position: relative; display: grid; gap: 0; }
.rto-timeline article { position: relative; padding: 0 0 18px 26px; }
.rto-timeline article::before { content: ""; position: absolute; left: 6px; top: 12px; bottom: -2px; width: 1px; background: var(--slate-200); }
.rto-timeline article:last-child::before { display: none; }
.rto-timeline article > span { position: absolute; left: 1px; top: 4px; width: 11px; height: 11px; border: 3px solid #d8e8ff; border-radius: 50%; background: #2463df; }
.rto-timeline article > div { display: grid; gap: 5px; }
.rto-timeline article small { color: var(--slate-500); }
.rto-timeline article em { width: max-content; padding: 3px 7px; border-radius: 999px; color: #5b3fb3; background: #eee8ff; font-size: 8px; font-style: normal; font-weight: 800; }
.rto-timeline article p, .rto-comments p { margin: 0; line-height: 1.55; }
.rto-comments { display: grid; gap: 9px; }
.rto-comments article { padding: 11px 12px; border: 1px solid var(--slate-200); border-radius: 10px; background: #fbfdff; }
.rto-comments small { display: block; margin-top: 5px; color: var(--slate-500); }
.status.rto-received, .status.contact-pending { color: #b34a12; background: #fff0df; }
.status.contacted, .status.reattempt-scheduled { color: #245bc3; background: #e8f1ff; }
.status.redispatched { color: #6740bf; background: #eee8ff; }
.status.recovered { color: #087153; background: #dcf8ed; }
.status.closed-lost { color: #9e2435; background: #ffe5e9; }

/* v2.11 focus cockpit + role-scoped command search */
.global-search-trigger { display: flex; align-items: center; gap: 9px; min-width: 210px; height: 38px; padding: 0 10px; border: 1px solid #d9e2ef; border-radius: 11px; color: #52627a; background: #f8faff; font: inherit; font-size: 11px; font-weight: 700; cursor: pointer; transition: border-color .18s ease, box-shadow .18s ease, transform .18s ease; }
.global-search-trigger:hover { border-color: #9eb7e6; box-shadow: 0 8px 22px rgba(34,82,170,.10); transform: translateY(-1px); }
.global-search-trigger .search-spark { display: grid; width: 22px; height: 22px; place-items: center; border-radius: 7px; color: white; background: linear-gradient(135deg,#2563eb,#7c3aed); font-size: 16px; }
.global-search-trigger kbd, .command-footer kbd { padding: 3px 6px; border: 1px solid #d7dfeb; border-bottom-width: 2px; border-radius: 5px; color: #6c7890; background: white; font: inherit; font-size: 8px; font-weight: 800; }
.global-search-trigger kbd { margin-left: auto; }
.command-dialog { width: min(720px, calc(100vw - 28px)); max-width: none; padding: 0; border: 0; border-radius: 18px; overflow: hidden; background: transparent; box-shadow: 0 30px 90px rgba(7,18,39,.35); }
.command-dialog::backdrop { background: rgba(5,14,32,.58); backdrop-filter: blur(6px); }
.command-shell { overflow: hidden; border: 1px solid rgba(255,255,255,.7); border-radius: 18px; background: #fff; }
.command-head { display: grid; grid-template-columns: auto 1fr auto; align-items: center; gap: 12px; padding: 15px 17px 10px; color: #17233a; }
.command-head label { font-size: 10px; font-weight: 900; letter-spacing: .12em; text-transform: uppercase; }
.command-icon { display: grid; width: 30px; height: 30px; place-items: center; border-radius: 9px; color: #fff; background: linear-gradient(135deg,#2563eb,#7c3aed); font-size: 20px; }
.command-input { width: calc(100% - 34px); margin: 0 17px 12px; padding: 15px 16px; border: 1px solid #ced9e8; border-radius: 12px; outline: 0; color: #101b31; background: #f8faff; font: inherit; font-size: 15px; font-weight: 650; }
.command-input:focus { border-color: #678ef0; box-shadow: 0 0 0 4px rgba(37,99,235,.10); background: #fff; }
.command-results { min-height: 180px; max-height: min(54vh, 480px); padding: 5px 9px 10px; overflow-y: auto; border-top: 1px solid #e7edf5; }
.command-result { display: grid; width: 100%; grid-template-columns: auto 1fr auto; align-items: center; gap: 12px; padding: 11px; border: 0; border-radius: 11px; color: #17233a; background: transparent; text-align: left; cursor: pointer; }
.command-result.active { background: linear-gradient(90deg,#edf4ff,#f5f1ff); }
.command-result > span:nth-child(2) { display: grid; gap: 4px; min-width: 0; }
.command-result strong, .command-result small { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.command-result strong { font-size: 12px; }
.command-result small { color: #6b7891; font-size: 10px; }
.command-result em { color: #78849a; font-size: 9px; font-style: normal; font-weight: 800; text-transform: uppercase; }
.command-kind { display: grid; width: 34px; height: 34px; place-items: center; border-radius: 10px; font-size: 9px; font-weight: 900; }
.command-kind.customer { color: #0d6a51; background: #daf8ed; }
.command-kind.order { color: #1d56bf; background: #deebff; }
.command-kind.followup { color: #7b45c7; background: #eee5ff; }
.command-empty, .command-loading { display: grid; min-height: 170px; place-content: center; gap: 7px; color: #7b879b; text-align: center; }
.command-empty strong { color: #26344e; font-size: 14px; }
.command-empty span, .command-loading span { font-size: 10px; }
.command-loading i { width: 26px; height: 26px; margin: 0 auto; border: 3px solid #dce7fb; border-top-color: #3266dc; border-radius: 50%; animation: command-spin .75s linear infinite; }
@keyframes command-spin { to { transform: rotate(360deg); } }
.command-footer { display: flex; align-items: center; gap: 18px; padding: 10px 17px; border-top: 1px solid #e7edf5; color: #718097; background: #f8faff; font-size: 9px; }
.command-footer span { display: flex; align-items: center; gap: 4px; }

.focus-hero, .admin-command-hero { position: relative; display: grid; overflow: hidden; margin-bottom: 14px; border-radius: 22px; color: white; box-shadow: 0 22px 55px rgba(26,54,138,.20); }
.focus-hero { grid-template-columns: minmax(0,1fr) 210px; min-height: 250px; padding: 32px; background: radial-gradient(circle at 15% 0%,rgba(100,211,255,.35),transparent 34%), radial-gradient(circle at 92% 14%,rgba(199,120,255,.45),transparent 32%), linear-gradient(135deg,#071b42 0%,#173f9b 48%,#6b32c7 100%); }
.focus-hero::after, .admin-command-hero::after { content: ""; position: absolute; right: -80px; bottom: -150px; width: 340px; height: 340px; border: 1px solid rgba(255,255,255,.16); border-radius: 50%; box-shadow: 0 0 0 35px rgba(255,255,255,.035),0 0 0 75px rgba(255,255,255,.025); pointer-events: none; }
.focus-hero-copy { position: relative; z-index: 1; display: flex; align-items: flex-start; flex-direction: column; justify-content: center; }
.live-pill { display: inline-flex; align-items: center; gap: 7px; width: max-content; padding: 6px 9px; border: 1px solid rgba(255,255,255,.25); border-radius: 999px; color: rgba(255,255,255,.88); background: rgba(255,255,255,.10); font-size: 8px; font-weight: 900; letter-spacing: .13em; }
.live-pill i { width: 7px; height: 7px; border-radius: 50%; background: #49f2bb; box-shadow: 0 0 0 5px rgba(73,242,187,.13); }
.focus-hero-copy > p { margin: 25px 0 4px; color: #bed6ff; font-size: 12px; font-weight: 750; }
.focus-hero h2, .admin-command-hero h2 { max-width: 720px; margin: 0; font-size: clamp(27px,3.2vw,44px); line-height: 1.05; letter-spacing: -.04em; }
.focus-hero-copy > span:last-of-type, .admin-command-hero > div:first-child > span:last-child { max-width: 680px; margin-top: 11px; color: #d7e4ff; font-size: 12px; line-height: 1.55; }
.focus-actions { display: flex; gap: 10px; margin-top: 24px; }
.button.focus-primary { color: #17305f; background: white; box-shadow: 0 10px 24px rgba(1,11,31,.18); }
.button.focus-secondary { border-color: rgba(255,255,255,.35); color: white; background: rgba(255,255,255,.10); }
.focus-pulse { position: relative; z-index: 1; display: grid; align-self: center; width: 176px; height: 176px; place-content: center; gap: 2px; border: 1px solid rgba(255,255,255,.27); border-radius: 50%; background: rgba(255,255,255,.09); box-shadow: inset 0 0 40px rgba(255,255,255,.08),0 0 0 14px rgba(255,255,255,.035); text-align: center; backdrop-filter: blur(8px); }
.focus-pulse span { color: #bdd5ff; font-size: 8px; font-weight: 900; letter-spacing: .13em; }
.focus-pulse strong { font-size: 50px; line-height: 1; letter-spacing: -.06em; }
.focus-pulse small { max-width: 120px; margin: 4px auto 0; color: #d8e5ff; font-size: 8px; line-height: 1.35; }
.focus-strip { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: 10px; margin-bottom: 14px; }
.focus-strip button { position: relative; display: grid; gap: 5px; padding: 17px; overflow: hidden; border: 1px solid #dce5f2; border-radius: 15px; color: #1d2c48; background: #fff; text-align: left; cursor: pointer; transition: transform .18s ease,box-shadow .18s ease,border-color .18s ease; }
.focus-strip button::after { content: ""; position: absolute; right: -18px; top: -20px; width: 70px; height: 70px; border-radius: 50%; background: linear-gradient(135deg,rgba(50,107,232,.17),rgba(124,58,237,.12)); }
.focus-strip button:hover { border-color: #a8bde8; box-shadow: 0 12px 28px rgba(28,61,124,.10); transform: translateY(-2px); }
.focus-strip span { color: #6b7993; font-size: 9px; font-weight: 850; text-transform: uppercase; }
.focus-strip strong { font-size: 25px; letter-spacing: -.04em; }
.focus-strip small { color: #8792a5; font-size: 9px; }
.section-title-row { display: flex; align-items: flex-end; justify-content: space-between; gap: 14px; margin: 24px 0 11px; }
.section-title-row h3 { margin: 2px 0 0; font-size: 17px; }
.compact-signals .intel-kpi { min-height: 112px; }

.admin-command-hero { grid-template-columns: minmax(0,1fr) 240px; align-items: center; min-height: 235px; padding: 31px; background: radial-gradient(circle at 80% 0%,rgba(52,211,153,.20),transparent 33%),linear-gradient(135deg,#071a32,#0f3c68 56%,#106a71); }
.admin-command-hero > div { position: relative; z-index: 1; }
.admin-command-hero .eyebrow { margin: 24px 0 5px; color: #8fd9dc; }
.admin-live-stats { display: grid; justify-items: center; gap: 3px; padding: 24px; border: 1px solid rgba(255,255,255,.20); border-radius: 18px; background: rgba(255,255,255,.08); text-align: center; backdrop-filter: blur(8px); }
.admin-live-stats strong { font-size: 44px; line-height: 1; letter-spacing: -.05em; }
.admin-live-stats span { color: #bfe8e9; font-size: 10px; font-weight: 850; text-transform: uppercase; }
.admin-live-stats small { margin-top: 7px; color: #d7eff0; font-size: 9px; }
.exception-grid { display: grid; grid-template-columns: repeat(6,minmax(0,1fr)); gap: 9px; margin-bottom: 14px; }
.exception-card { display: grid; gap: 5px; min-height: 140px; padding: 15px; border: 1px solid #dce5f1; border-radius: 15px; color: #1c2b46; background: #fff; text-align: left; cursor: pointer; transition: transform .18s ease,box-shadow .18s ease; }
.exception-card:hover { box-shadow: 0 13px 30px rgba(28,61,124,.12); transform: translateY(-2px); }
.exception-card span { min-height: 24px; color: #687791; font-size: 9px; font-weight: 850; text-transform: uppercase; }
.exception-card strong { font-size: 26px; letter-spacing: -.04em; }
.exception-card small { min-height: 25px; color: #8994a7; font-size: 8px; line-height: 1.4; }
.exception-card em { margin-top: auto; color: #2a62cf; font-size: 8px; font-style: normal; font-weight: 850; }
.exception-card.danger { border-top: 3px solid #ef5c70; }
.exception-card.amber { border-top: 3px solid #f3b13c; }
.exception-card.violet { border-top: 3px solid #8b5cf6; }
.exception-card.blue { border-top: 3px solid #3b82f6; }
.ops-split { display: grid; grid-template-columns: minmax(0,1.25fr) minmax(360px,.75fr); gap: 14px; margin-bottom: 14px; }
.ops-alert-list, .workload-list { display: grid; padding: 0 15px 15px; }
.ops-alert { display: grid; grid-template-columns: auto 1fr auto; align-items: center; gap: 11px; padding: 12px 8px; border: 0; border-bottom: 1px solid #e8edf5; color: #1c2b46; background: transparent; text-align: left; cursor: pointer; }
.ops-alert:last-child { border-bottom: 0; }
.ops-alert > b { display: grid; width: 26px; height: 26px; place-items: center; border-radius: 8px; color: #1f5fd0; background: #e7efff; font-size: 9px; }
.ops-alert > span { display: grid; gap: 3px; }
.ops-alert strong { font-size: 10px; }
.ops-alert small { color: #7a879c; font-size: 9px; }
.ops-alert em { color: #728198; font-style: normal; }
.ops-alert:hover { background: #f8faff; }
.workload-list > div { display: grid; grid-template-columns: auto 1fr auto; align-items: center; gap: 10px; padding: 12px 2px; border-bottom: 1px solid #e8edf5; }
.workload-list > div:last-child { border-bottom: 0; }
.workload-avatar { display: grid; width: 34px; height: 34px; place-items: center; border-radius: 10px; color: #1955be; background: linear-gradient(135deg,#e2ecff,#e7ddff); font-size: 9px; font-weight: 900; }
.workload-list > div > span:nth-child(2), .workload-value { display: grid; gap: 4px; }
.workload-list strong { font-size: 10px; }
.workload-list small { color: #7b879b; font-size: 8px; }
.workload-value { justify-items: end; }
.ops-clear { display: grid; gap: 4px; padding: 28px 10px; color: #7c899d; text-align: center; }
.ops-clear strong { color: #26344d; }

@media (max-width: 1260px) {
  .exception-grid { grid-template-columns: repeat(3,minmax(0,1fr)); }
  .rto-kpi-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .intel-kpi-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .intel-filter-grid { grid-template-columns: repeat(3, minmax(150px, 1fr)); }
  .intel-profile-kpis { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .intel-classification-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}

@media (max-width: 1120px) {
  .ops-split { grid-template-columns: 1fr; }
  .metric-grid { grid-template-columns: repeat(2, 1fr); }
  .urgency-grid { grid-template-columns: repeat(2, 1fr); }
  .content-grid { grid-template-columns: 1fr; }
  .settings-grid { grid-template-columns: 1fr; }
  .work-summary-grid { grid-template-columns: repeat(2, 1fr); }
  .work-filter { grid-template-columns: repeat(2, minmax(150px, 1fr)); }
  .auth-shell { grid-template-columns: .9fr 1.1fr; }
  .story-stats span:last-child { display: none; }
  .order-toolbar { grid-template-columns: minmax(220px, 1.5fr) repeat(2, minmax(140px, 1fr)); }
}

@media (max-width: 820px) {
  .global-search-trigger { min-width: 42px; padding: 0 12px; }
  .global-search-trigger span { display: none; }
  .focus-hero, .admin-command-hero { grid-template-columns: 1fr; padding: 25px; }
  .focus-pulse { width: 142px; height: 142px; margin: 24px auto 0; }
  .focus-pulse strong { font-size: 42px; }
  .focus-strip { grid-template-columns: repeat(2,minmax(0,1fr)); }
  .exception-grid { grid-template-columns: repeat(2,minmax(0,1fr)); }
  .admin-live-stats { margin-top: 22px; }
  .auth-shell { grid-template-columns: 1fr; }
  .auth-story { display: none; }
  .auth-panel { min-height: 100vh; padding: 28px 20px; }
  .mobile-brand { display: flex; }
  .crm-shell { display: block; }
  .sidebar { transform: translateX(-102%); transition: transform .22s ease; box-shadow: 20px 0 60px rgba(4,12,25,.22); }
  .sidebar.open { transform: translateX(0); }
  .main-content { width: 100%; }
  .menu-button { display: block; }
  .topbar { height: 70px; padding: 0 16px; justify-content: flex-start; }
  .topbar-actions { margin-left: auto; }
  .date-chip { display: none; }
  .notification-panel { position: fixed; top: 66px; right: 14px; }
  .date-chip, .top-user > span:last-child { display: none; }
  .page-content { padding: 20px 16px 32px; }
  .page-intro { align-items: flex-start; }
  .profile-grid { grid-template-columns: 1fr; }
  .order-detail-grid { grid-template-columns: 1fr; }
  .order-detail-hero { align-items: flex-start; flex-direction: column; }
  .order-toolbar { grid-template-columns: 1fr 1fr; }
  .import-hero, .import-kpi-grid, .report-kpi-grid, .import-preview-grid { grid-template-columns: 1fr 1fr; }
  .intel-kpi-grid, .intel-profile-kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .intel-filter-grid, .intel-profile-grid { grid-template-columns: 1fr 1fr; }
  .intel-import-steps { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .intel-import-steps article:last-child { grid-column: span 2; }
  .intel-profile-hero { align-items: flex-start; flex-direction: column; }
  .intel-profile-hero .intro-actions { justify-content: flex-start; }
  .rto-toolbar { grid-template-columns: 1fr 1fr; }
  .rto-toolbar .search-box { grid-column: span 2; }
  .rto-detail-grid { grid-template-columns: 1fr; }
  .rto-detail-hero { align-items: flex-start; flex-direction: column; }
}

@media (max-width: 560px) {
  .global-search-trigger kbd { display: none; }
  .command-dialog { width: calc(100vw - 20px); }
  .command-footer { display: none; }
  .focus-hero, .admin-command-hero { padding: 21px; border-radius: 17px; }
  .focus-hero h2, .admin-command-hero h2 { font-size: 29px; }
  .focus-actions { align-items: stretch; flex-direction: column; width: 100%; }
  .focus-actions .button { justify-content: center; }
  .focus-strip { gap: 8px; }
  .focus-strip button { padding: 14px; }
  .exception-grid { gap: 8px; }
  .exception-card { min-height: 126px; padding: 13px; }
  .ops-alert { grid-template-columns: auto 1fr; }
  .ops-alert em { display: none; }
  .metric-grid { grid-template-columns: 1fr 1fr; gap: 10px; }
  .urgency-grid { grid-template-columns: 1fr 1fr; gap: 10px; }
  .work-summary-grid, .work-filter { grid-template-columns: 1fr; }
  .work-disclosure { grid-template-columns: 1fr; gap: 5px; }
  .assignment-announcement { grid-template-columns: 1fr; gap: 7px; }
  .metric-card { min-height: 118px; padding: 14px; }
  .metric-value { margin-top: 15px; font-size: 23px; }
  .metric-label { font-size: 9px; }
  .metric-foot { font-size: 9px; }
  .page-intro { display: block; }
  .section-actions { margin-top: 14px; }
  .panel-toolbar { align-items: stretch; flex-direction: column; }
  .panel-toolbar .search-box, .panel-toolbar select { width: 100%; max-width: none; }
  .form-grid { grid-template-columns: 1fr; }
  .span-2 { grid-column: span 1; }
  .modal form { padding: 20px; }
  .topbar h1 { font-size: 18px; }
  .breadcrumb { display: none; }
  .profile-hero, .timeline-meta { align-items: flex-start; flex-direction: column; }
  .profile-card dl div { grid-template-columns: 1fr; gap: 3px; }
  .order-item-row { grid-template-columns: 1fr 80px; }
  .order-item-row.custom-item { grid-template-columns: 1fr 1fr; }
  .order-item-price { justify-items: start; }
  .product-divider { align-items: flex-start; flex-direction: column; }
  .product-actions { justify-content: flex-start; }
  .discount-row { grid-template-columns: 1fr; }
  .discount-result { justify-items: start; }
  .team-check-grid { grid-template-columns: 1fr; }
  .order-toolbar { grid-template-columns: 1fr; }
  .order-pager { align-items: flex-start; flex-direction: column; }
  .order-summary-card dl { grid-template-columns: 1fr; }
  .tracking-summary { grid-template-columns: 1fr 1fr; }
  .tracking-summary > div.wide { grid-column: span 2; }
  .import-hero, .import-kpi-grid, .report-kpi-grid, .import-preview-grid { grid-template-columns: 1fr; }
  .mapping-list label { grid-template-columns: 1fr; }
  .import-confirm { align-items: stretch; flex-direction: column; }
  .intel-kpi-grid, .intel-profile-kpis, .intel-filter-grid, .intel-profile-grid, .intel-classification-grid, .intel-mapping { grid-template-columns: 1fr; }
  .intel-import-steps { grid-template-columns: 1fr; }
  .intel-import-steps article:last-child { grid-column: auto; }
  .intel-pagination { align-items: flex-start; flex-direction: column; }
  .intel-dl { grid-template-columns: 1fr; gap: 4px; }
  .intel-dl dd { margin-bottom: 8px; }
  .intel-permission-list article { grid-template-columns: 1fr; gap: 10px; }
  .intel-bulkbar { align-items: stretch; flex-direction: column; }
  .intel-bulkbar select, .intel-bulkbar input { width: 100%; }
  .rto-kpi-grid { grid-template-columns: 1fr 1fr; gap: 10px; }
  .rto-toolbar { grid-template-columns: 1fr; }
  .rto-toolbar .search-box { grid-column: auto; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { scroll-behavior: auto !important; animation-duration: .01ms !important; animation-iteration-count: 1 !important; transition-duration: .01ms !important; }
}